Privacy Policy

1. Introduction

This Privacy Policy describes how Payperlead Technology ("Payperlead", "we", "us" or "our") collects, uses, shares and manages personal information through the Payperlead website, marketplace, lead-generation activities and related services.

Payperlead Technology is a proprietorship business having its business address at:

Lowapur, Dwarnary
Bardhaman - 713403
West Bengal, India

By using Payperlead, creating an account, submitting an enquiry or otherwise providing personal information through our services, you acknowledge this Privacy Policy and any applicable consent notice presented at the point of collection.

2. Scope of this Policy

This Privacy Policy applies to personal information processed through:

• the Payperlead website;
• Payperlead user accounts;
• lead-generation landing pages and enquiry forms;
• digital advertising campaigns;
• social media campaigns;
• telecalling activities;
• offline campaigns and events;
• customer support and grievance communications; and
• other Payperlead services where this Policy is referenced.

3. Information We Collect from Registered Users

When a user creates a Payperlead account, we currently collect:

• Name
• Email address
• Mobile number

This information is used to create and maintain the user's account, facilitate access to Payperlead services and communicate with the user where necessary.

4. Information Collected from Lead Enquiries

Payperlead generates and collects business enquiries through multiple channels.

Depending on the category of enquiry, lead information may include information such as:

• name;
• mobile number;
• email address;
• city, locality or geographical area;
• product or service requirement;
• requested amount, budget or requirement value;
• employment or business-related information;
• preferred service information;
• information entered into category-specific enquiry fields; and
• other information voluntarily provided as part of an enquiry.

The exact information collected depends on the particular lead category and enquiry form.

5. Sources of Lead Information

Payperlead may collect or generate leads through:

• Payperlead websites and forms;
• online advertising;
• social media campaigns;
• telecalling;
• offline marketing campaigns;
• events;
• direct enquiries; and
• other lawful lead-generation activities.

6. Consent for Lead Enquiries

Where personal information is collected directly through a Payperlead lead-generation form, Payperlead intends to provide an appropriate consent notice before the enquiry is submitted.

The consent notice may explain that the individual's information may be used to process the enquiry and may be shared with relevant businesses or service providers who may contact the individual regarding the requested product or service.

7. How We Use Personal Information

We may use personal information for purposes reasonably connected with the Payperlead service, including:

• creating and managing Payperlead accounts;
• processing lead enquiries;
• categorising and managing lead information;
• verifying lead information where applicable;
• displaying protected or limited lead previews;
• providing purchased lead information to eligible buyers;
• responding to customer support requests;
• handling complaints and grievances;
• managing account-related communications;
• preventing misuse of the platform; and
• complying with applicable legal obligations.

8. Sharing Lead Information with Buyers

Payperlead operates a business lead marketplace.

Where an enquiry is collected for the purpose of connecting the individual with relevant businesses or service providers, Payperlead may make some information available to eligible Payperlead buyers.

Before purchase, sensitive or purchase-only information may be masked or protected.

After a successful purchase, an eligible buyer may be provided access to additional information associated with the lead, subject to the applicable lead category and purchase terms.

9. Shared Leads

Unless a lead is specifically represented as exclusive, Payperlead may provide the same lead to more than one buyer, subject to the maximum buyer limit applicable to that lead.

This means an individual's enquiry information may be shared with multiple relevant businesses or service providers within the applicable buyer limit.

10. Responsibilities of Lead Buyers

Businesses that purchase lead information through Payperlead must use that information only for legitimate purposes related to the relevant enquiry.

Buyers are prohibited from:

• reselling purchased lead information;
• publishing lead information publicly;
• sharing lead information with unrelated third parties;
• using lead information for unlawful purposes;
• harassing or abusing the individual;
• misrepresenting their identity or business; or
• using lead information contrary to applicable law.

11. Payment Information

Payments for Payperlead services may be processed through third-party payment gateway providers.

Payperlead does not require customers to provide sensitive payment authentication credentials such as:

• UPI PIN;
• card CVV;
• internet banking password; or
• other secret banking authentication credentials.

Such information is handled through the applicable payment gateway or financial institution.

12. Cookies and Essential Website Technology

Payperlead may use essential cookies or similar technologies required for normal website operation.

These may be used for functions such as:

• authentication;
• login sessions;
• security;
• shopping cart functionality;
• checkout/session management; and
• basic website preferences.

Payperlead does not currently represent that it uses advertising or analytics cookies unless such technologies are actually implemented and the relevant notices are updated.

13. Security

Payperlead takes reasonable technical and organisational measures intended to protect personal information against unauthorised access, disclosure, alteration, misuse or loss.

These measures may include authentication controls, restricted access to purchase-only data and technical safeguards within the Payperlead platform.

However, no internet-connected system or method of electronic storage can be guaranteed to be completely secure.

14. Retention of Personal Information

Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected, including operating the Payperlead service, maintaining account records, handling lead purchases, resolving complaints and complying with applicable obligations.

Retention practices may vary depending on the type of information and the reason it is being processed.

15. Requests to Delete or Stop Further Sharing

An individual who has submitted a lead or enquiry may contact Payperlead to request deletion of their personal information or to request that Payperlead stop further sharing of the lead, where applicable.

Requests may be sent to:

support@payperlead.online

Payperlead will review such requests based on the circumstances and applicable legal requirements.

16. Information Already Shared with a Buyer

If an individual's lead information has already been provided to one or more buyers before Payperlead receives a deletion or restriction request, Payperlead will review the matter case-by-case.

Payperlead may take appropriate steps concerning future sharing or continued availability of the lead based on the nature of the request and applicable requirements.

Information already lawfully provided to another party may also be subject to that party's own legal obligations and information systems.

17. Privacy and Data Requests

Individuals may contact Payperlead regarding reasonable requests concerning personal information processed by Payperlead.

Depending on applicable law and the circumstances, this may include requests concerning:

• access to information about the processing of personal data;
• correction of inaccurate information;
• completion or updating of information;
• deletion or erasure of information;
• withdrawal of consent where applicable;
• stopping future sharing where applicable; and
• raising a grievance concerning personal information.

Payperlead may need reasonable information to verify the identity of the person making a request before acting on it.

18. Withdrawal of Consent

Where processing is based on consent, an individual may request withdrawal of that consent through the contact channel provided in this Policy, subject to applicable law.

Withdrawal may affect Payperlead's ability to continue processing or sharing the related enquiry.

Withdrawal does not necessarily affect processing that occurred lawfully before the withdrawal request.

19. Communications

Individuals who submit an enquiry may be contacted in connection with the product or service they requested, subject to the applicable consent and communication rules.

Registered Payperlead users may also receive account, transaction, security, support or other service-related communications where necessary to operate the platform.

20. Children and Personal Data

Payperlead's marketplace is intended primarily for business and commercial lead-purchasing activities.

Where information relating to a child is processed, Payperlead will handle such information in accordance with applicable legal requirements, including any requirement concerning parental or guardian consent.

21. Third-Party Service Providers

Payperlead may use third-party service providers to support its operations, including providers involved in areas such as:

• website hosting;
• email delivery;
• payment processing;
• technical infrastructure; and
• other operational services.

Such providers may process information only as necessary for the applicable service and subject to their respective legal and contractual obligations.

22. External Websites

Payperlead may contain links to external websites or services.

Payperlead is not responsible for the privacy practices of independent third-party websites. Users should review the privacy policies of those services before providing personal information to them.

23. Changes to this Privacy Policy

Payperlead may update this Privacy Policy when required to reflect changes in:

• our business operations;
• lead-generation practices;
• technology;
• platform functionality;
• applicable legal requirements; or
• data-handling practices.

The latest version will display the applicable last-updated date.

Material changes may also be communicated where appropriate or required.

24. Privacy Grievances

Privacy questions, requests or grievances may be submitted to Payperlead using the contact information below.

25. Contact Us

If you have questions about this Privacy Policy or how Payperlead handles personal information, contact:

Payperlead Technology

Email: support@payperlead.online